FAQs
Do You Have Any Questions?
How do we start a software development project with your team?
We begin with a free consultation to understand your business goals, technical requirements, and budget. After gathering the requirements, we provide a detailed proposal with development plans, technical architecture, timeline, deliverables, and estimated costs. Once the agreement is signed, we proceed through design, development, testing, and deployment—keeping you involved and informed every step of the way.
How are the costs and timelines for website or app development estimated?
Cost and timeline depend on factors such as project complexity, design requirements, supported platforms (Web/iOS/Android), third-party integrations, and multilingual support. Typically, corporate websites take 2–4 weeks, while custom mobile apps can take 1–3 months. We provide a clear cost and timeline breakdown before development begins.
Do you offer ongoing maintenance and support after project delivery?
Yes. We offer optional maintenance plans that include bug fixes, updates, performance tuning, security patches, and technical support. You can choose pay-as-you-go support or sign an annual support contract to ensure your system runs smoothly over time.
What is cloud service procurement and payment facilitation? Who is it for?
We help clients purchase and pay for cloud services such as AWS, Azure, Google Cloud, Alibaba Cloud, etc., especially for those who cannot use international credit cards or prefer consolidated billing. We provide monthly billing, invoice issuance, and usage reports—ideal for domestic enterprises or government agencies.
What types of cloud services do you provide as an agent or managed host?
We are authorized partners for major cloud platforms including AWS, Azure, GCP, Alibaba Cloud, and Tencent Cloud. Our services cover account setup, infrastructure deployment, monitoring, backup, security hardening, automation, and cost optimization. For clients who prefer us to manage their infrastructure, we also offer fully managed hosting services.
What’s included in your Managed Service Provider (MSP) offering?
As your MSP, we provide:
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Cloud infrastructure management
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System health monitoring
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Incident response and troubleshooting
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Compliance and security audits
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Monthly performance reports
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Technical consulting and recommendations
Our goal is to help you focus on business growth while we handle the technical complexity.
What is NOC service, and why would a company need it?
NOC (Network Operations Center) service provides 24/7 monitoring of your IT systems and networks. We monitor uptime, performance, traffic anomalies, and security events in real-time. If something goes wrong, our engineers respond immediately to minimize downtime. This is critical for businesses that require high availability and operational continuity.
What technologies and frameworks do you use?
We support a wide range of technologies:
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Frontend: Vue.js, React, Angular, Tailwind CSS, Bootstrap
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Backend: .NET Core, Node.js, Python, Java, PHP
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Mobile: Flutter, React Native, Swift, Kotlin
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Databases: MySQL, PostgreSQL, MongoDB, SQL Server
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Cloud: AWS, Azure, GCP, Alibaba Cloud, Tencent Cloud
We select the best-fit stack based on your project requirements.
How involved can we be during the development process?
We follow an agile development process where you are actively involved in each phase: design, prototyping, development, and testing. Regular demo sessions and sprint reviews are held, and you can track progress and deliverables in real-time using our project management tools. This ensures alignment with your expectations.
How do you ensure data security and privacy?
We prioritize data protection through:
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Encrypted communication and access control
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Regular security scans and penetration tests
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Compliance with GDPR, ISO 27001, and other standards
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Non-Disclosure Agreements (NDAs) for confidentiality
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Automated backups and disaster recovery plans
Your data is safe with us—we treat it with the highest level of care and responsibility.
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